Selling automobiles is the purpose of all auto dealerships across the country. However, you need to specialize in specific products and master a different type of sales technique when you work or own a dealership that only sells powersports vehicles such as ATVs, RVs, and snowmobiles apart from the highly popular motorcycles. True, the responsibility of explaining the facts and ensuring a sale is designated to a dealer/agent but it is the sales or F&I department that is responsible for all aspects of successfully handling a sale. Such specialized dealerships find it advantageous for their employees to go through an extensive powersports F&I manager training program that touches upon all possible aspects as well as equip the trainees with the right skills for the betterment of their careers and profitability of the dealership alike.
Importance of powersports F&I manager training
Well, the goal of the dealerships is the same i.e. sell the vehicles for a profit. However, this is certainly not a one step process nor can it be rushed. Taking the training is not only a must-have for the F&I manager but it is also useful for the entire team working in the department. Just about everyone from individual deals or agents to assistants and the manager all have to work together in unison to ensure the right results. Learning the process diligently from Powersports automotive experts can be extremely beneficial for all employees at a Powersports dealership. The team learns the following thus becoming equipped with several skills that are sure to yield results in the long run:
- Proper communication skills
- customer service techniques
- Excellent sales skills
- In-depth knowledge of every F&I product that the dealership offers
- Excellent listening skills
- Attention to detail
- Administrative skills for completing the necessary paperwork, document processing, etc.
- Financial knowledge both general and specific
All of the above-mentioned qualities are necessary for every member of the dealership especially those working in the F&I department. However, the manager who happens to be in charge of the entire department must possess something more notably the following that you may learn by participating in the training sessions: –
- Compliance with Standards– It is indeed difficult to keep pace with the changing regulations in the automotive industry. No worries! You will get to learn about the latest rues and standards in your training sessions. Remember that you, as the F&I manager, will need to have a firm grip on the laws especially those related to your state and country. The F& I manager thus gets to fulfill legal obligations, ongoing certification maintenance, and remain updated on consumer specific laws.
- Technology– This is the age of advanced technology and no dealership especially the F&I department can bypass it. The training sessions also equip the F&I managers with digital skills to use latest software and tools. The manager must be able to navigate and be well versed in Customer Relationship Management (CRM), Document Management Systems (DMS), eContracts to ensure online sales apart from the conventional method of closing an offline sale.
Participating in a quality powersports F&I manager training is important today to enable you staymotivated., knowledgeable, and empowered to drive profitability for your dealership.