Creating a Customer-Centric Culture and Embracing Product-Led Growth
In order to be customer-centric, you need employees that truly embrace your strategy. Hiring based on attitude and values is one way to do this. Customer-centric companies value empathy and communication skills in their hiring process. They are also more likely to implement a Product-Led Growth model. Think Dropbox, Slack, and Calendly. 1. Invest in … Read more